Contact us as soon as possible with your order number — speed matters here. There's no guaranteed cancellation window: once an order is accepted and processing with the brand, changes may not be possible, but we'll do what we can.
Before it ships: we can often cancel or adjust it.
Once it's processing or shipped: changes may not be possible — it may need to be handled as a return instead.
Email [email protected] with your order number and what you'd like to change. If it's already shipped, see "What's your return policy?"