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How long does it take to get my Digital Twin?

Most Digital Twins are delivered within a few days of your request.

Most Digital Twins are delivered within a few days of your request. Larger or more complex units — or ones where the source floor plan needs extra work — can take a little longer.

What to expect:

  • You'll be able to keep exploring sample spaces while yours is being built.

  • We'll let you know when your twin is ready to design in.

  • If we need a clearer floor plan or photos to finish it, we'll reach out.

If yours is taking longer than a few days, contact us with your account email and we'll check on it. See also "My space or twin isn't loading — what should I try?"

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