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How do I delete my account or my data?

Request deletion in account settings where available, or email [email protected] with the subject "Data Deletion Request." Deletion is permanent.

Two ways to request deletion:

  • In account settings, where available, or

  • Email [email protected] with the subject "Data Deletion Request."

A few things to expect:

  • Deletion is permanent — this includes losing access to your Digital Twin and saved designs, which aren't exportable.

  • We may retain limited records where required (for example, order/tax records).

  • We'll verify the request comes from the account holder before acting on it.

Full detail is in our Privacy Policy.

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